In 1989, I started my banking career in the training department and launched the computer-based training (eLearning) function. The business problem the bank was solving was to find more efficient and effective ways to train the approximately 800 school leavers to become tellers and bank clerks. We effectively created a range of short learning programs, […]
Developing leadership capability in providing effective feedback to employees is a common requirement within many organisations. Investment in this area is critical, given the impact feedback can have on employee performance and motivation. Whilst training in this area may equip leaders with the skills required, a leader’s mindset, in some cases, can prevent them from […]
Once again we have “the festive season” upon us! A couple of weeks of the year when we can be merry, socialise, eat, give, receive and hopefully get the time to just “chill”. For those of us who are able to take a “break”, how do we make sure that we use the time to […]
