The report argues that engagement has reached an “inflection“ point where organisational growth aspirations may be compromised unless they don’t re-evaluate their approach to employee engagement. The study highlighted that the ability to communicate engagement efforts across the organisation is a leading indicator of best in class organisations. The report goes on to say that communication is closely followed by having a standard rewards program of best in class performers; moreover it calls out the importance of not having a ‘one size fits all’ strategy when it comes to employee engagement. Not surprisingly it points to 4 common elements of engagement associated with best in class organisations:
- Employee recognition
- Cultural values
- Interaction with direct manager
- Work life balance
Predictably the study highlighted having the support of senior leaders and managers as critical process capabilities of engagement. Moreover best in class organisation are “more likely to link engagement to business outcomes such as profitability”.
Overall the study found that best in class organisations with regard to employee engagement effectively garner senior management support, strengthen rewards and recognition programs and invest in technology.
We invite you to read their paper by clicking on this link and to also share your organisation’s engagement story with us by posting your comments.